We want to ensure your satisfaction with every purchase. Please note that all orders are considered final, with the exception defective items.

If you receive a defective item, you have one day from the date of receipt to request an exchange. To be eligible, the item must be new, unworn, and in its original condition, including packaging and clothing label.

Additionally, if you receive an item in a size that doesn't fit, you can exchange it for your preferred size if the courier is still at the door.

To facilitate the exchange process, kindly return the defective item and place a new order on Sandscairo.com. Should you need any assistance, our customer support team is here to help.